To increase customer satisfaction and ensure the security of our customers when making purchases, we have decided, in agreement with our security experts to the following routine steps. This will increase the security of the purchase.
Our internal security system warns us when there is suspicion of fraud. The security system is based on various parameters that were set up by our security experts and other partners. If the security system is alerted to a potential fraud, the order is halted immediately and not delivered. This sometimes has the effect that an order is stopped even though it is not fraudulent. In the rare instance that this may occur we hope that you, our valued customer, will understand that this action concerns your safety. All suspected frauds are reported to the police and also passed onto our security partners for further investigation.